reach out
and get in touch
We’d love to hear from you. Whether you want to learn more about our mission, explore collaboration opportunities, become a retailer, or donate ropes from fishing ropes, our team is here to connect. Do you have a question about a purchase you made from one of our retailers? Please contact them, they are happy to help you out.
Please note that while we strive to respond swiftly, we’re probably catching waves at the moment. Therefore, it may take up to 7 days to get back to you.
Send us an email: hello@oceantrash.world
A Sea of answers
frequently asked questions
We do not offer bulk discounts.
Our bracelets are water-resistant, but it’s best to avoid contact with harsh chemicals.
That is amazing! Contact us via hello@oceantrash.world and let’s take it from there.
Our rope is collected from various beaches and harbours around the world, with the majority sourced from the Netherlands. We also have rope from Bonaire, Hawaii, France, Denmark, Germany, Spain, Portugal, Zanzibar and Sri Lanka.
Find a soft measurement tape from your grandma’s toolbox or a thin piece of thread. Wrap the measuring tape around your wrist and do it tightly. The number on the measuring tape is your wrist size. Use a piece of thread instead? Mark it where the end meets and measure it with a ruler. This is your wrist size. Note: do you prefer a snug, comfort or loose fit? Ask your retailer for help finding the right size. Learn more right here.
We are sorry to hear that. Please contact your retailer and tell them what happened. They are happy to help you out.
If you purchased a bracelet directly from us at an event or in the Studio, send us a message via our contactpage
Please contact your retailer and explain why you would like to exchange the bracelet. They are happy to help you out.
There are a few retailers who would be happy to assist you. Contact Zeilmakerij Nieuwenhuis and Surfgirls NL. You can find their details right here.